shelter directory

Click on the arrow below for a map of the building.

Staff is on-hand to answer questions. Guests can pick up mail, diapers, ice bags, baby formula, milk, laundry detergent, and more.

7:00am – 9:00pm

Advocates assist with resources for housing, employment, clothing, and baby supplies. They are located on 2nd floor.

Advocates are available the following hours in rotating shifts.

Monday–Friday • 8:00am – 4:30pm

COVID-19 Procedure Change: Please be in your room to accept meal delivery at the following times. Meals will not be served outside these times.

Breakfast • 7:45am – 8:45am
Lunch • 11:45am – 12:45pm
Dinner • 4:30pm – 5:30pm

COVID-19 Procedure Change: Guests do NOT need to go to the lobby for nightly check in. Instead, Front Desk and Security Staff will randomly select rooms to check between 9:00pm and 10:30pm. Hennepin County still requires everyone on your voucher to stay in shelter every night.

The TRC (Technology Resource Center) is available for guest use Monday–Friday. For the most up-to-date schedule, please see the signage on the TRC door.

The TRC is located on 2nd floor (room 224) by the Advocate offices.

Our Infant Room has openings. Stop by (across from laundry room) for paperwork.

Preschool & Toddler Rooms are currently full. Please see Jami or Meredith (Rm 225) to get on the waiting list.

COVID-19 Procedure Change: Class sizes to 10. We have implemented a health check station outside of the classroom, before the children are signed in for the day.

Grades K–5 Summer Fun!
Registration is required ahead of time.

Monday–Thursday
Rooms 213/214 • 1pm – 4pm

Schedule bus transportation, and more.

Monday–Thursday • 8am – 3pm
Margo Hurle • Room 125
612.290.2061

COVID-19 Procedure Change: Clinic staff is currently limited, so please call first. If you have questions regarding COVID-19 or have symptoms and would like to request a test, please call either of the numbers listed here.

612.396.6157 (please call first)
Room 116
Mon & Wed • 9am – 4pm
Tues, Thurs, Fri • 9am – 12 noon

After hours:
612.348.5553
7am – 10pm daily

COVID-19 Procedure Change: Guests may order shampoo, soap, toothpaste, and other toiletries by filling out Head-to-Toe Order Forms, which can be found in guest mailboxes on Fridays. Guests* who have turned in their orders to Front Desk staff by 3pm Sunday, will be able to pick up their items at the Front Desk on Monday after 1pm.

*To qualify for this service, guests must have completed their one-time “Meet & Greet” with Jocelyn. Ask at the Front Desk to schedule.

Guests may exchange bedding up to twice per week by stopping in at Housekeeping (3rd Floor, take the 1st left from elevators).

Linen Exchange
Tuesdays • 4:00pm – 4:30pm
Fridays • 2:00pm – 2:30pm

Emergency Linen Exchange
For when a family member is ill or there’s been an accident. Pick up a form & bag at the Front Desk. Deliver to Housekeeping.