programs and services

Crisis Response and Emergency Shelter

Our 99 hotel-style emergency shelter housing units for children and families experiencing homelessness include a bathroom, beds, basic furniture, and a door families can lock behind them to feel safe. Three nutritious meals are served daily in our cafeteria, and diapers and other basic necessities are provided free of charge. After immediate basic needs are met, families are provided access to the following comprehensive Engagement Services to move towards stability.


Family advocates use a strengths-based, client-centered approach while working one-on-one with families to address their barriers, building relationships, providing support, and connecting them to community resources for housing, financial assistance, legal, medical, dental, and other services to empower them on their journey towards stability.

Early Childhood Development Program

An on-site, licensed, 4-star Parent Aware rated and NECPA Nationally Accredited program serves our youngest guests in four classrooms, providing developmentally appropriate curriculum and related assessments, focusing on areas of development and kindergarten readiness that may be adversely affected by homelessness and other adversities.

Employment Services

Employment Advocates work with guests to assess their skills and work history, create resumes and cover letters, search for jobs, prepare for interviews, complete job applications, and connect them to job training resources.

Family Activities

Family Fridays bring families together to enjoy activities such as movies, board games, bingo, monthly birthday parties, or other special events.

Financial Fitness

Classes such as “Money in the Bank” teach adults basic financial skills including budgeting, savings, and professional communications skills.

K-12 Programs

After school and evening programs for youth including one-on-one tutoring, homework assistance, and enrichment activities that promote social, emotional, intellectual, and physical growth.

Parent Engagement

This program works with parents to educate them on typical child development, parenting resources, behavior management, and other related topics and connect parents with community resources.

Supportive Housing

Ten two-bedroom apartments provide affordable housing to families with multi-level barriers to self-sufficiency. Families can take advantage of many of our on-site programs and services.

Technology Resource Center

The Technology Resource Center fosters computer literacy and provides computer access for job and housing searches and personal communication activities, such as email and social media.


Center of Excellence Preschool and Learning Center

The Preschool & Learning Center at People Serving People’s Center of Excellence allows to us to continue our multigenerational work upstream of the shelter system. The Center provides continuity of services for families leaving shelter and enables us to also reach families in the community who are seeking high quality early childhood, school age, and parent engagement programming. The licensed center has a 4-Star Parent Aware rating from the State of Minnesota and is designated a Strong Beginnings site by Hennepin County. We are proud to have low teacher-child ratios and small class sizes.

Systems Change

Community Engagement and Partnerships

The lives and experiences of our shelter guests are shaped by the interconnected systems with which they interact. Often these systems create and perpetuate economic and educational disparities, among others. People Serving People engages in issue advocacy and public policy discussions to help inform lawmakers on the barriers our community faces, helping educate our community on issues related to accessible and high quality childcare, rental assistance, affordable housing, and childhood trauma and family healing.

Our 46 community partners join us alongside those we serve in our work, and we move forward with a racial and economic equity lens. People Serving People hosts community convenings, welcoming partners and colleagues from government agencies, schools, and other social service organizations to share and collaborate on trauma-responsive approaches to our collective work in the community.