Our
Impact

An adult and a child play with a toy car and doll at a table covered with crayons and coloring pages.

Until no family experiences housing instability

We will continue to offer crisis response, wrap-around support and services, joyful community connection, early childhood education, and prevention programs until every family has what they need. Learn more about our work and our impact.

Two people, an adult and a child, smiling and standing together against a brick wall on a sunny day.

Learning from lived experience

Family voice centers all of our work

At People Serving People, we don’t just informally or occasionally listen to our families. Family voice is at the center of everything we do. From our monthly Guest Advisory Council meetings at our Downtown Shelter, to our Reflect and Talk About It Tuesdays at St. Anne’s Place, to formally conducting interviews with 100 families before formulating our Strategic Framework, the voices of our families inform our work and reflect our impact.

A smiling woman and man stand close together outside, the man’s arm around the woman’s shoulders.

“We are all doing the best we know how to do and to share our light with each other. The advocates do that. They ask what we need help with and provide as much support as they can.” 

Ashley – mother, former guest, 2025

2025 Snapshot

The families we served

People Serving People’s two family shelters, Downtown and St. Anne’s Place, provided shelter, nutritious meals, wrap-around programs, and services to 410 families in 2025. 

  • 1,461 Individuals

    sheltered and supported

  • 43% of Heads of Household

    have a disability

  • 94% of Guests

    are Black, Indigenous, or People of Color

Family stabilization goals achieved

  • 95% of Families

    did not return to shelter within one year

  • 70 Families

    supported by Homelessness Prevention Program, 95% were stably housed after 6 months, 88% after one year

  • 11% to 28%

    Change in incoming and outgoing employment rates with Pre-Employment Services Program.

Research and our data prove that providing comprehensive, holistic services to families leads to long-lasting stabilization. That’s why we provide early childhood education, help with job searches and applications, offer financial literacy classes, and more to our families.

How our volunteers provided essential services

Volunteers are an absolutely crucial part of our ability to serve families. Individuals and groups volunteer and support our meal service, help in our pre-K classrooms, tutor kids in our after-school program, and more.

  • 145,840 Meals

    were served by our staff and volunteers

  • 1,131 People

    volunteered

  • 9,841 Hours

    donated by volunteers

Make your impact

Stand up for families experiencing homelessness by making a donation, volunteering, and advocating for change.

Our news

People Serving People CEO Hoang Murphy shares how the nonprofit is addressing family homelessness and need for support locally
October 4, 2026

People Serving People CEO Hoang Murphy shares how the nonprofit is addressing family homelessness and need for support locally

People Serving People's CEO, Hoang Murphy, appeared on Kare 11 Sunday on October 4, 2026 to spotlight the opening of Belonging Place, our newest shelter dedicated to supporting families experiencing homelessness and raise awareness about the often-unseen realities of family homelessness.
People Serving People Purchasing First Covenant Church Building
September 10, 2026

People Serving People Purchasing First Covenant Church Building

People Serving People is excited to announce that it is purchasing the property formerly owned by First Covenant Church Minneapolis. The sale is expected to close next week.
People Serving People Opening Third Shelter to Support Families Experiencing Homelessness 
August 31, 2026

People Serving People Opening Third Shelter to Support Families Experiencing Homelessness 

People Serving People (“PSP”), Minnesota’s largest and most comprehensive provider of emergency shelter and stabilization programs for families experiencing homelessness, is excited to announce that Hennepin County has approved our expansion to serve 52 more families at a new shelter location opening Friday, September 4, 2026.

Media Inquiries

For urgent media inquiries requiring a same-day reply, please contact our Director of Communications, Jen Gehrig, by texting or calling 612-790-4164. For all other media inquiries, please see our helpful media resources page.