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Our
Impact

An adult and a child play with a toy car and doll at a table covered with crayons and coloring pages.

Until no family experiences housing instability

We will continue to offer crisis response, wrap-around support and services, joyful community connection, early childhood education, and prevention programs until every family has what they need. Learn more about our work and our impact.

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Learning from lived experience

Family voice centers all of our work

At People Serving People, we don’t just informally or occasionally listen to our families. Family voice is at the center of everything we do. From our monthly Guest Advisory Council meetings at our Downtown Shelter, to our Reflect and Talk About It Tuesdays at St. Anne’s Place, to formally conducting interviews with 100 families before formulating our Strategic Framework, the voices of our families inform our work and reflect our impact.

Family Stories
A smiling woman and man stand close together outside, the man’s arm around the woman’s shoulders.

“We are all doing the best we know how to do and to share our light with each other. The advocates do that. They ask what we need help with and provide as much support as they can.” 

Ashley – guest, mother, employed full-time, 2025
Read Story

2024 Impact Snapshot

The families we served

People Serving People’s two family shelters, Downtown and St. Anne’s Place, provided shelter, nutritious meals, wrap-around programs, and services to 534 families in 2024. 

  • 1,403 People

    sheltered and served

  • 869 Children

    sheltered and served

  • 92.5% of Guests

    identified as Black, Indigenous, or People of Color

Family stabilization goals achieved

  • 70 Children

    enrolled in our Early Learning Center classrooms

  • 85 Guests

    secured employment

  • 91 Families

    opened savings accounts

Research and our data prove that providing comprehensive, holistic services to families leads to long-lasting stabilization. That’s why we provide early childhood education, help with job searches and applications, offer financial literacy classes, and more to our families.

How our volunteers provided essential services

Volunteers are an absolutely crucial part of our ability to serve families. Individuals and groups volunteer and support our meal service, help in our pre-K classrooms, tutor kids in our after-school program, and more.

  • 150,432 Meals

    were served by our staff and volunteers

  • 1,131 People

    volunteered

  • 9,841 Hours

    donated by volunteers

Make your impact

Stand up for families experiencing homelessness by making a donation, volunteering, and advocating for change.

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Our news

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Punishing Poverty: Trump’s Executive Order on Homelessness
August 8, 2025

Punishing Poverty: Trump’s Executive Order on Homelessness

This is part two in our ongoing series, Punishing Poverty. Here we examine the July 24, 2025, Executive Order, which purports to address homelessness and find that it, like the “One Big Beautiful Bill Act,” promotes a punishment model for responding to poverty and homelessness rather than proven solutions.
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Punishing Poverty: Initial Reaction to OBBBA
August 1, 2025

Punishing Poverty: Initial Reaction to OBBBA

OBBBA is devastating for all families—yours as well as those we serve— making it even harder for families to secure their basic needs for food, housing, medical care, childcare, and employment, which will only increase the number of families experiencing homelessness.
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Lessons from the attack on St. Anne’s Place: It’s time to build community
October 18, 2024

Lessons from the attack on St. Anne’s Place: It’s time to build community

The tragic attack on St. Anne’s Place should not be reduced to an argument about policing. Instead, we need to resolve to do the hard work of community building that will prevent anything like it from happening again.
Read More

Media Inquiries

For urgent media inquiries requiring a same-day reply, please contact our Director of Communications, Jen Gehrig, by texting or calling 612-790-4164. For all other media inquiries, please see our helpful media resources page.

For the media