whole family systems project assistant

DEPARTMENT

Systems Change & Community Engagement

REPORTS TO

Whole Family Systems Manager

TYPE OF POSITION

Part-time

WAGE

$17.00/hour; non-exempt

EXPERIENCE PREFERRED

Experience with admin/project support, community engagement experience, and experience with online meeting platforms such as Zoom, Teams, etc.

GENERAL DESCRIPTION

This role will support the Whole Family Systems (WFS) Manager and members of the WFS Core Team across various functions. They will work with members of the leadership team to advance and execute on special projects. This role requires the project assistant to be onsite with the flexibility to work from home at times. This is a temporary role, expected to last 3-4 years.

ESSENTIAL FUNCTIONS

Whole Family Systems Manager support:

  • Co-facilitate Family Fellowship sessions and support projects work as needed.
  • Support the WFS Manager production needs by preparing and/or editing correspondence, memos, letters, PowerPoint presentations and Fellowship materials. Coordinate internal management meeting schedules and planning, including Core Team meetings, Fellowship sessions, and others as needed.
  • Support Family Fellows through their fellowship experience, navigating immersion work with advocacy partners, connecting to resources, and resolving issues.
  • Help manage the WFS Manager schedule, calendar, meeting planning, and other logistics to maximize the WFS Project strategic priorities and goals.

Administrative and Project Support:

  • Provide service, logistical and technical support for the project.
  • Assist members of the Core Team in executing special projects or general program management activities.
  • Provide administrative and program support as needed to achieve program goals.
  • Ensure timely and accurate production and distribution of meeting agendas, notes, and materials.

 Additional:

  • Performs other duties assigned by the Whole Family Systems Manager.

COMPETENCIES

Fostering Innovation – The ability to develop, sponsor, or support the introduction of new and improved methods, services, products, procedures, or technologies.

Building Collaborative Relationships – The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.

Entrepreneurial Orientation – The ability to look for and seize beneficial service opportunities; willingness to take calculated risks to achieve organizational goals.

Strategic Thinking– The ability to analyze the organization’s competitive/collaborative position by considering environmental/sector trends, existing and potential customers (internal and external), and strengths and weaknesses as compared to other organizations.

Customer Orientation – The ability to demonstrate concern for satisfying one’s external and/or internal customers.

Trauma Informed Care – Commits to serving our guests in a manner that acknowledges their prevalence of traumatic experiences and responses; Strives to avoid inadvertently re-traumatizing others; Seeks to address and ultimately lessen the secondary trauma and stress experienced by staff serving highly traumatized parents and children by developing self-care plans for coping with vicarious trauma, secondary traumatic stress and compassion fatigue.

Interpersonal Skills – Maintains confidentiality; Listens to others without interrupting; Remains open to others’ ideas and tries new things.  Has the ability to establish rapport and interact effectively with a wide variety of people including staff, clients and service providers.

Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.

Project Management – Communicates changes and progress; Completes projects on time and budget.

Ethics – Treats people with respect; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.  Completes administrative tasks correctly and on time.  Follows instructions, responds to management direction; 

Communication – Listens and gets clarification; Responds well to questions; Speaks clearly and persuasively in positive or negative situations.  Writes clearly and informatively.  Able to read and interpret written information.

Teamwork – Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.  Contributes to building a positive team spirit; Shares expertise with others.

Adaptability – Is able to adapt to changes in the work environment.  Manages competing demands.  Changes approach or method to best fit the situation.  Able to deal with frequent change, delays, or unexpected events.

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Stress Management – Possesses the capacity to maintain personal control and a balanced approach to stressful conditions.

OTHER QUALIFICATIONS

  • Lived experience of homelessness helpful but not required.
  • Experience with early childhood education/care helpful but not required.

PHYSICAL DEMANDS

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 25 pounds at times.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate, but can become loud at times.

People Serving People is an EEO employer fully committed to attracting, retaining, and promoting the most qualified individual without regard to race, religious creed, color, age, sex, national origin, ancestry, marital status, sexual orientation, disability or any other classification protected by applicable federal, state, or local law. We are dedicated to providing and maintaining an inclusive work environment free from discrimination and harassment, where employees are treated with respect and dignity. Individuals who have experienced homelessness are encouraged to apply.

HOW TO APPLY

Excellent working conditions and benefit package including medical insurance, company paid dental/basic life insurance and PTO.

Please mail or email cover letter, current writing sample, and resume to:
Human Resources
614 3rd Street South
Minneapolis, MN 55415

employment@peopleservingpeople.org