operations associate

DEPARTMENT

Facilities

REPORTS TO

Facilities Manager

EDUCATION REQUIRED

High School Diploma or GED

TYPE OF POSITION

Full-time

HOURS

Wednesday through Sunday 7:30am-4:00pm

WAGE

$15.00/hour

GENERAL DESCRIPTION

The primary focus of this position is to support People Serving People’s shelter operations, including but not limited to Facilities, Food Services and Resident Resources.  The Operations Associate performs a wide range of tasks required to maintain a safe, healthy and clean space for children and families experiencing homelessness.  This is an entry-level position and an opportunity to develop broad experience in shelter operations.

ESSENTIAL FUNCTIONS OF THE JOB

  • Arrives for shift on time and ready to work.
  • Receives daily assignments from supervisor and completes them in a timely and satisfactory manner.
  • Communicates clearly with supported department, including checking in and out when tasks are completed.
  • Observes workplace health and safety best practices, including wearing appropriate personal protective equipment and following safe food hygiene and handling practices.
  • Facilities tasks may include cleaning interior and exterior common areas; washing windows; cleaning and sanitizing high-touch surfaces; assisting in the cleaning of vacant guest rooms and handling of guest belongings; daily laundering of guest linens and towels; and special cleaning and maintenance projects.
  • Food Services tasks may include assisting with meal preparation and packaging; general cleaning and sanitizing of the kitchen; working in the department’s industrial cooler and freezer; assisting in inventory operations; and special projects.
  • Resident Resources tasks may include staffing the Front Desk, responding to guests’ requests for information and necessities (e.g., diapers, wipes, detergent); answering and transferring phone calls; helping with mail distribution and making copies or scans; and special projects.
  • Supports in-room delivery of meals served during shift.
  • Develops an understanding of trauma and how it manifests in a shelter setting.
  • Participates in training and professional development opportunities.

SUPERVISORY RESPONSIBILITIES

None

OTHER QUALIFICATIONS

  • Facilities, food service or customer service experience desired.
  • Must be able to stand for up to eight hours.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl and taste or smell. The employee must lift and/or move 50 lbs.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate.

People Serving People is an EEO employer fully committed to attracting, retaining, and promoting the most qualified individual without regard to race, religious creed, color, age, sex, national origin, ancestry, marital status, sexual orientation, disability or any other classification protected by applicable federal, state, or local law. We are dedicated to providing and maintaining an inclusive work environment free from discrimination and harassment, where employees are treated with respect and dignity. Individuals who have experienced homelessness are encouraged to apply.

HOW TO APPLY

Excellent working conditions and benefit package including medical insurance, company paid dental/basic life insurance and PTO.

Please mail or email cover letter and resume to:
Human Resources
614 3rd Street South
Minneapolis, MN 55415

employment@peopleservingpeople.org