individual giving manager

DEPARTMENT

Development

REPORTS TO

Director of Development

TYPE OF POSITION

Full-time, Exempt

SALARY

$50,000 – $55,000 annually

EDUCATION REQUIRED

Bachelor’s degree in nonprofit management, business or public administration, or related field required.

EXPERIENCE PREFERRED

3-5 years of experience performing in fundraising, including a strong focus on individual giving.

SUPERVISORY RESPONSIBILITIES

Supervise development team members, donor relations interns, and volunteers.

GENERAL DESCRIPTION

This position leads the Development Department’s focus on individual donor fundraising: Prospect, cultivate, and steward long-term relationships built on donors’ philanthropic needs, interests, passions and values. This position leverages key relationships and contacts within the community, in collaboration with People Serving People staff, board of directors, and board committee members to achieve departmental revenue goals and engage individual donors. This role will be responsible for setting the strategy, identifying and soliciting donors and executing fundraising plans to acquire, retain and grow individual donor support.

ESSENTIAL FUNCTIONS

Strategically research and understand current and potential supporters’ philanthropic goals and leverage them for support.

Thoughtfully interact with People Serving People guests and program staff to deeply understand People Serving People’s organizational priorities.

Develop multi- and year-round individual giving strategies to maintain engagement with a current and long-term portfolio of individual supporters to meet People Serving People’s crisis response, prevention, and systems change programming needs. Lead efforts, development and management of a prospect pool of individuals with annual goals for direct mail, personal visits, phone calls and giving outcomes.

Plan, implement, and manage a comprehensive giving program for individual gifts, including one-time, event, major, sustainer (monthly), and planned giving donors.

Assist in developing Development Department annual expenditure and revenue budgets and manage areas of responsibility to meet budget goals.

Leverage and recommend involvement of the CEO, board of directors, board committee members, and staff to initiate and maintain major donor and prospective major donor relationships.

Consult in planning events led by the development team and related activities, with an eye to using these engagement opportunities to cultivate current and prospective donors.

Plan, develop, support, and/or oversee proposals and collateral in support of fundraising initiatives.

Manage and lead specific fundraising projects pertaining to areas of focus; collaborate with colleagues on donor strategies. Work with directors and peers to stay abreast of operations and programming developments, strategic plans, and financial budgets to align with fundraising goals.Track and report relationship management activity using CRM system; create and present reports and analytics about People Serving People’s donors and prospects to staff and board of directors.

Serve as departments in-house fundraising database expert.

Evaluate and consider effects of internal and external forces on individual giving, staying abreast of current research and best practices related to People Serving People’s program areas, homelessness, and social services delivery to support requests.

Represent People Serving People at a variety of annual events.

Support Development Team with events and other special projects.

Staff evening and weekend events when needed.

Other duties assigned and as requested.

COMPETENCIES

Interpersonal Skills – Maintains confidentiality; Listens to others without interrupting; Remains open to others’ ideas and tries new things.  Has the ability to establish rapport and interact effectively with a wide variety of people including staff, clients and service providers.

Ethics – Treats people with respect; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Tolerance – Has the ability to work with a diverse population.

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.  Completes administrative tasks correctly and on time.  Follows instructions, responds to management direction;

Communication – Listens and gets clarification; Responds well to questions; Speaks clearly and persuasively in positive or negative situations.  Writes clearly and informatively.  Able to read and interpret written information.

Teamwork – Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.  Contributes to building a positive team spirit; Shares expertise with others.

Adaptability – Is able to adapt to changes in the work environment.  Manages competing demands.  Changes approach or method to best fit the situation.  Able to deal with frequent change, delays, or unexpected events.

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Stress Management – Possesses the capacity to maintain personal control and a balanced approach to stressful conditions.

Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.

Project Management – Communicates changes and progress; Completes projects on time and budget.

SPECIFIC QUALIFICATIONS

Knowledge of and familiarity with Twin Cities philanthropic environment.

Knowledge of a variety of individual donor programs, including current, sustaining, annual, and deferred giving.

Knowledge of strategies, tools, and processes used to develop and implement individual giving programs.

Ability to identify, cultivate, solicit, and steward gifts from individual donors, including major gifts.

Ability to create a variety of written materials to support fundraising efforts.

Ability to use donor management, marketing, event, and fundraising software to inform fundraising strategy and tactics.

High level of accuracy and attention to detail.

Flexible and willing to adapt to change.

Possesses a strong future-orientation and entrepreneurial mindset.

Ability to analyze and use data and metrics to shape goals, strategies, and tactics.

Ability to develop relationships with potential funders and promote engagement.

Excellent oral and written language skills; ability to represent People Serving People to a variety of audiences in a variety of settings.

Excellent interpersonal skills and success in working in a collaborative team environment; ability to work with a variety of people internally and externally.

Proficient in MS Office suite.

Demonstrated commitment to issues of homelessness, poverty, or social justice.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle or feel and reach with hands and arms.  The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl and taste or smell. The employee must lift and/or move 25 lbs.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate.

People Serving People is an EEO employer fully committed to attracting, retaining, and promoting the most qualified individual without regard to race, religious creed, color, age, sex, national origin, ancestry, marital status, sexual orientation, disability or any other classification protected by applicable federal, state, or local law. We are dedicated to providing and maintaining an inclusive work environment free from discrimination and harassment, where employees are treated with respect and dignity. Individuals who have experienced homelessness are encouraged to apply.

HOW TO APPLY

Excellent working conditions and benefit package including medical insurance, company paid dental/basic life insurance and PTO.

Please mail or email cover letter, current writing samples, and resume to:
Human Resources
614 3rd Street South
Minneapolis, MN 55415

employment@peopleservingpeople.org