human resources manager




Director of Administration and Compliance


Full-time; Exempt


$60,000 – $70,000 Commensurate With Experience


Bachelor’s Degree in Human Resources or related field. HR Certification preferred (SHRM-CP, SHRM-SCP, SPHR or PHR).

Minimum of 3-5 years’ experience or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.


The Human Resources (HR) Manager manages the day-to-day operations of the HR office with a focus on organizational culture, communication, and racial equity in the workplace. The HR Manager leads and directs the administration of human resources policies, procedures and programs, and carries out responsibilities in the following functional areas: departmental development, Human Resource Informational Systems (HRIS), employee relations, training and development, benefits, compensation, human resource compliance, organizational development, and employment.


  • Support organization by coordinating recruiting and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; and recommending changes.
  • Prepare employees for assignments by establishing and conducting orientation and training plan.
  • Oversee benefits communication which includes orientations, enrollment, and changes for new staff and during annual open enrollment.
  • Maintain documents such as job descriptions, organizational charts, rosters, and other assorted HR forms.
  • Manage annual and mid-year review process and communication.
  • Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; review policies and practices to maintain compliance.
  • Track Affirmative Action compliance and report on a bi-annual basis.
  • Develop, revise, maintain, implement and interpret HR policies and procedures as needed.
  • Counsel and advise employees regarding HR programs, practices and procedures.
  • Facilitate resolution of employee relations issues and other conflicts.
  • Advise Director of Administration and Compliance of potential problem areas.
  • Communicate proactively and work with supervisors to resolve employee concerns and issues, and administrative needs that occur on a routine basis.
  • Maintain personnel files, staff development records, and all other HR records in accordance with current laws.
  • Member of the Management Team, Human Capital Committee, and ad hoc committees as needed.
  • Coordinates staff trainings to ensure organizational and trauma informed care goals.
  • Performs other duties assigned by Director of Administration and Compliance.


Human Resources Assistant


Interpersonal Skills – Maintains confidentiality; Listens to others without interrupting; Remains open to others’ ideas and tries new things. Has the ability to establish rapport and interact effectively with a wide variety of people including staff, clients and service providers.

Critical Thinking – Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral or diagram formats.

Ethics – Treats people with respect; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently. Completes administrative tasks correctly and on time. Follows instructions, responds to management direction;

Communication – Listens and gets clarification; Responds well to questions; Speaks clearly and persuasively in positive or negative situations. Ability to effectively communicate (both oral and written) information and respond to questions in person-to-person and small group situations to internal and external customers and employees of the organization. Writes clearly and informatively in a professional manner. Able to read and interpret written information.

Teamwork – Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Contributes to building a positive team spirit; Shares expertise with others.

Adaptability – Is able to adapt to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.


Proficient with Microsoft Office Suite or related software, including virtual meeting platforms.


  • Excellent verbal and written communication skills.
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Thorough knowledge of employment-related laws and regulations.
  • Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.
  • Experience with racial equity, inclusion and engagement initiatives for staff.
  • Knowledge on power, privilege, oppression, and how they function within a nonprofit organizational context.
  • Experience with supportive supervision and supervision across difference.


While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl and taste or smell.


The noise level in the work environment is usually moderate.

People Serving People is an EEO employer fully committed to attracting, retaining, and promoting the most qualified individual without regard to race, religious creed, color, age, sex, national origin, ancestry, marital status, sexual orientation, disability or any other classification protected by applicable federal, state, or local law. We are dedicated to providing and maintaining an inclusive work environment free from discrimination and harassment, where employees are treated with respect and dignity.


Please email cover letter and resume or send to: Human Resources 614 3rd Street South Minneapolis, MN 55415