chief executive officer (ceo)

DEPARTMENT

Administration

REPORTS TO

People Serving People’s Boards of Directors

TYPE OF POSITION

Full-time, Exempt

SALARY

Base salary range for this position is $144,000 – $216,000 annually

MANAGEMENT RESPONSIBILITIES

The CEO is ultimately responsible for overseeing the activities of all of the business functions of People Serving People. A total of 95 professional staff work in the organization. The senior leadership team reporting directly to the Chief Executive Officer includes Associate Executive Director, Sr. Director of Operations & Planning, Sr. Director of Finance, and Director of Development.

GENERAL DESCRIPTION

This position is responsible for providing strategic leadership and ensuring the effective administration of all activities, programs and services of People Serving People, Inc. (PSPI), and People Serving People, Charities (PSPC) in accordance with goals and objectives mutually developed with the Boards of Directors. The CEO is responsible for providing strategic leadership and ensuring the effective administration of all fundraising activities and services of People Serving People, Charities, in accordance with goals and objectives mutually developed with the Board of Directors.

ESSENTIAL RESPONSIBILITIES

  • Assures that the organization is making consistent and timely progress with regard to the implementation of its strategic plan.
  • Provides leadership in developing programs, organizational and financial plans with the Boards of Directors and staff, and carries out the plans and policies authorized by the Boards.
  • Provides leadership in developing organizational and financial plans with the Boards of Directors and staff, and carries out the plans and policies authorized by the Boards.
  • Promotes active and broad participation by staff in all areas of the organization’s work.
  • Maintains a working knowledge of significant developments and trends in providing services to children and their families experiencing homelessness.
  • Leads the fundraising department in setting annual income goals. Drives fundraising strategies and campaigns, to spur the future growth of the organization.
  • Models leadership behaviors that lead to a productive, professionally competent workforce in an environment respectful of personal well-being, inclusiveness and cultural diversity.
  • Encourages staff development and education, and assists program staff in relating their specialized work to the total program of the agency.
  • Fosters a climate that attracts, retains, and motivates a top-quality, diverse staff and provides opportunities for advancement.
  • Safeguards the fiscal vitality of the organization through monitoring and continuous oversight of budgets and capital assets.
  • Works with staff, Finance Committee, and the Boards in preparing the annual budget.
  • Ensures that adequate funds are available to enable the organization to carry out its work.
  • Promotes the activities of the organization, its programs and goals.
  • Establishes and maintains sound working relationships and cooperative arrangements with governmental bodies, community groups and organizations that impact accomplishing the mission of People Serving People, Inc.
  • Establishes and maintains sound working relationships and cooperative arrangements with foundations, community groups and organizations that impact accomplishing the mission of People Serving People Charities, Inc.
  • Represents the programs and point of view of People Serving People Charities and People Serving People to agencies, organizations, and the general public.
  • Evaluates services being provided based on goals and standards, recommends modifications and proposes new programs to meet current and anticipated community needs.
  • Supervises development of clear, concise, and measurable agency and management goals and objectives for board review and approval.
  • Is tasked with ultimate oversight of the operational effectiveness of the organization.
  • Is accountable to the Boards of Directors and keeps them fully informed on the condition of the organization and all significant factors affecting it.

QUALIFICATIONS

  • Minimum of 10 years of executive management experience. Bachelors’ degree required, master’s or professional degree preferred.
  • Demonstrates inspiring leadership and cultivates trust by leading with authenticity and integrity.
  • Experience building and maintaining high performing teams and supporting a culture of staff growth and development.
  • Experience working strategically and collaboratively with a board of directors.
  • Ability to foster a positive, collaborative work environment; empower others; and share authority.
  • Experience in all aspects of development and fundraising for nonprofit organizations, including capital campaigns.
  • Experience managing complex financial matters and/or acting in a general management capacity.
  • Cultural competence; successful experience working in a diverse multi-cultural work environment.
  • Skill and enthusiasm for public engagement and public speaking.
  • An understanding of state, local and federal government funding sources and procedures.
  • Experience in initiating and developing institutional, professional and community partnerships.
  • Strong written and verbal communication skills.
  • Commitment and a passion for the mission of People Serving People.

COMPETENCIES:

Leadership – Able to translate goals into specific assignable tasks and to motivate others.

Decision Making – Able to identify and prioritize issues which affect agency needs, to evaluate alternatives based on gains and risks of each and to act decisively.

Program Management – Able to manage programs in a productive manner, implementing the policies and philosophy of People Serving People, Inc.

Interpersonal Skills – Maintains confidentiality; listens to others without interrupting; remains open to others’ ideas and tries new things.

Ethics – Treats people with respect; inspires the trust of others; works with integrity and ethically; upholds organizational values.

Planning/Organizing – Prioritizes and plans work activities; uses time efficiently. Completes administrative tasks correctly and on time.

Communication – Listens and gets clarification; responds well to questions; speaks clearly, effectively and persuasively in positive or negative situations. Writes clearly and informatively. Has the presence and capacity to be People Serving People’s face to the public.

Teamwork – Balances team and individual responsibilities; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone’s efforts to succeed. Contributes to building a positive team spirit; shares expertise with others.

Adaptability – Able to adapt to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Fundraising – Able to build repertoire and relationships with individual and institutional philanthropic partners. Comfortable soliciting philanthropic support from prospective donors.

Dependability – Responds to, and forwards directives, from the Board; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Analytical – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.

Project Management – Communicates changes and progress; completes projects on time and and on-or-under budget.

Budgeting – Budget development and financial control, staff management and development, strategic planning and policy making, as well as strong interpersonal and communication skills are essential.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to stand; walk; sit; use hands to finger, handle or feel and reach with hands and arms.  The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl and taste or smell.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate.

People Serving People is an EEO employer fully committed to attracting, retaining, and promoting the most qualified individual without regard to race, religious creed, color, age, sex, national origin, ancestry, marital status, sexual orientation, disability or any other classification protected by applicable federal, state, or local law. We are dedicated to providing and maintaining an inclusive work environment free from discrimination and harassment, where employees are treated with respect and dignity. Individuals who have experienced homelessness are encouraged to apply.

HOW TO APPLY

Please email cover letter and resume to:
Lars Leafblad of Ballinger | Leafblad at lars@ballingerleafblad.com.