programs and services

Center of Excellence

The Center of Excellence is our new external initiative, opening this spring in the Phillips neighborhood. It features trauma-informed healing practices for children and families. The Center’s multi-generational approach will help increase the stability of children in our community through direct services–early childhood education, school-age support, and parental engagement—operating upstream from the shelter system to reach families before they need emergency shelter services. The Center will work to achieve systems change through research and development, community engagement, convening stakeholders, and training childcare providers.

Early Childhood Development Center

Our licensed center will provide high-quality care and support for children ages 16 months-12 years with low child to teacher ratios and small class sizes for optimal growth and development. Click early childhood development center for detailed information.

Emergency Shelter

Our 99 hotel-style emergency shelter housing units for children and families experiencing homelessness include a bathroom, beds, basic furniture, and a door families can lock behind them to feel safe. Three nutritious meals are served daily in our cafeteria, and diapers and other basic necessities are provided free of charge. After immediate basic needs are met, families are ready to use the following comprehensive Family Support Services to move towards self-sufficiency.

Advocacy

Family advocates use a strengths-based, client-centered approach working one-on-one with families to address their barriers, building relationships, providing support, and connecting them to community resources for housing, financial assistance, legal, medical, dental, and other services to empower them to return to self-sufficiency.

Culinary Arts Training

This 13-week program combines classroom and hands-on training, preparing graduates to obtain stable jobs in the high-demand food services industry. Apply for culinary arts training.

Early Childhood Development Program

An on-site, licensed, 4-star Parent Aware rated and NECPA Nationally Accredited program serves our youngest guests in four classrooms, providing developmentally appropriate curriculum and related assessments, focusing on areas of development and kindergarten readiness that may be adversely affected by homelessness.

Employment Services

Employment Advocates work with guests to assess their skills and work history, create resumes and cover letters, search for jobs, prepare for interviews, complete job applications, and connect them to job training resources.

Family Activities

Family Fridays bring families together to enjoy activities such as movies, board games, bingo, monthly birthday parties, or other special events.

Financial Fitness

Classes such as “Money in the Bank” teach adults basic financial skills including budgeting, savings, and professional communications skills.

K-12 Programs

After school and evening programs for youth including one-on-one tutoring, homework assistance, and enrichment activities that promote social, emotional, intellectual, and physical growth.

Parent Engagement

This program aims to increase parents’ awareness of their child’s development and mental health issues and provide opportunities to learn skills needed for healthy parent/child relationships, through parenting groups, individual meetings, parent/child interactions, interventions, and referrals to community resources.

Supportive Housing

Ten two-bedroom apartments provide affordable housing to families with multi-level barriers to self-sufficiency. Families can take advantage of many of our on-site programs and services.

Technology Resource Center

The Technology Resource Center fosters computer literacy and provides computer access for job and housing searches and personal communication activities, such as email and social media.